Library Wi-Fi is helpful, but how can I get affordable internet at home?
Last Updated: May 10, 2021     Views: 52

Library Wi-Fi is helpful, but how can I get affordable internet at home?

Explore lower-cost options for internet access.

Emergency Broadband Benefit (EBB)

What does the EBB provide?

  • Up to $50/month discount for broadband service through participating providers OR up to $75/month discount for households on qualifying Tribal lands
  • A one-time discount of up to $100 for a laptop, desktop computer, or tablet purchased through a participating provider if the household contributes more than $10 but less than $50 toward the purchase price

The EBB is a temporary Federal Communications Commission (FCC) program to help families and households struggling to afford broadband internet service during the COVID-19 pandemic. Apply online or by mail beginning May 12, 2021. Qualifying for Lifeline (see details below) may streamline your EBB application, and you can have both EBB and Lifeline benefits at the same time.

What are the participating internet service providers?

Participating internet service providers within the library district area include: AT&T Mobile, Charter Communications (Spectrum), Comcast (Xfinity), TDS, Verizon Wireless, and Ziply. You can restart old service, begin new service, or apply the discount to service from your current provider. Eligible households with a past due balance or a balance in collections can still get the benefit.

Who is eligible?

A household is eligible if one member of the household meets one of the criteria below:

  • Participates in certain assistance programs, such as Lifeline (see details below), SNAP, or Medicaid
  • Receives benefits under the free and reduced-price school lunch program or the school breakfast program, or did so in the 2019-2020 school year
  • Received a Federal Pell Grant during the current award year
  • Experienced a substantial loss of income due to job loss or furlough since February 29, 2020
  • Has an income that is at or below 135% of the Federal Poverty Guidelines
  • Meets the eligibility criteria for a participating broadband provider’s existing low-income or COVID-19 program

How do I get started?

Start here: https://getemergencybroadband.org/ or call 833-511-0311

Frequently asked questions

FCC EBB FAQ: https://www.fcc.gov/consumer-faq-emergency-broadband-benefit

Fact sheets

Printable fact sheet (PDF): English, Spanish, Arabic, Amharic, Burmese, Chinese (Traditional), French, Haitian Creole, Korean, Portuguese, Russian, Somali, Tagalog, Vietnamese

Lifeline

What does Lifeline provide?

Lifeline provides the following:

  • Up to a $9.25 monthly discount on service for eligible low-income subscribers OR up to $34.25 per month for households on qualifying Tribal lands

Lifeline is an ongoing Federal Communications Commission (FCC) program to help make communications services more affordable for low-income consumers. Lifeline provides subscribers a discount on monthly telephone service, broadband internet service, or bundled voice-broadband packages purchased from participating wired or wireless providers. You can have both EBB and Lifeline benefits at the same time.

Who is eligible?

A household is eligible if it meets one of the criteria below:

  • Participates in certain assistance programs, such as SNAP, Medicaid, SSI, FPHA, or the Veterans Pension and Survivors Benefit
  • A dependent/child participates in one of the above assistance programs
  • Income that is at or below 135% of the Federal Poverty Guidelines
  • Live on Tribal lands and a household member participates in the above or Tribal assistance programs

How do I get started?

Start here: https://www.lifelinesupport.org/ or call 800-234-9473

Fact sheet

Printable fact sheet

Internet Service Provider programs

Several individual internet access companies offer lower-cost services for customers who qualify. Check with your current provider to see what they may offer. EveryoneOn is a nonprofit organization that will help you find low-cost internet service provider offers.

Start here: https://www.everyoneon.org/find-offers

 

Last Updated: May 10, 2021     Views: 52