I just got a new library card number and/or PIN. Does that affect my eBooks, eAudiobooks, and eMedia?
Last Updated: Jul 08, 2020     Views: 223

I just got a new library card number and/or PIN. Does that affect my eBooks, eAudiobooks, and eMedia?

 

When you get a replacement card, upgrade from an eCard to an Everything Card, and/or change your PIN, your eBook, eAudiobook, and eMedia accounts also need to be updated. Here's how:

OverDrive:  

RBdigital: Staff need to update your card number with behind-the-scenes magic. Please contact us online.

Kanopy:

  1. Log in to your Kanopy account in a browser window.
  2. Choose "My Memberships" from the menu under your account name (upper right of the screen).
  3. Click the green rectangle labeled "Active" to the right of Fort Vancouver Regional Library.
  4. Edit the card number (and PIN if that changed).
  5. Click "Save."

Hoopla: 

  1. Sign in to your Hoopla account in a browser window.
  2. Click Settings (upper right).
  3. Choose Library Settings.
  4. Edit the card number (and PIN if that changed).
  5. Click "SAVE".

      OR, in the app:

  1. Tap "My Hoopla."
  2. Tap the settings gear (upper right).
  3. Edit the card number (and PIN if that changed).
  4. Tap "Save Library Settings."

Need more help? Please contact us!

 

Last Updated: Jul 08, 2020     Views: 223

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