How do I find out what email address or library card number I used to create my Hoopla account?
Last Updated: Mar 16, 2019     Views: 8

How do I find out what email address or library card number I used to create my Hoopla account?

Staff at Hoopla can look up the email address or library card number you used to create your account. Library staff don't have access to your Hoopla account information.

Contact Hoopla through the Submit Feedback form at the bottom of their Help pages or send an email to feedback@hoopladigital.com including the library's name (Fort Vancouver Regional Libraries), your library card number, and a description of your issue.

If you also can't remember your Hoopla password, use the "Forgot your password?" link on the Hoopla login page once you know the correct email address.

Last Updated: Mar 16, 2019     Views: 8

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