How will I know when my eBook or audiobook hold is available?
Last Updated: Oct 09, 2018     Views: 10

How will I know when my eBook or audiobook hold is available?

 

You will receive an email notice.  Available holds are automatically checked out to you, unless you have reached your seven-item borrowing limit.  If your Loans shelf is full when a digital hold becomes available, you will have four days (96 hours) to return a checked out item. After that, the hold will go to the next person on the wait list.

  • Learn how to update your email address in OverDrive here.
  • Ask us to update your email address in RBdigital here.

 

Additional holds information:

  • RBdigitalif you do not return a book before the four-day deadline is up, you will remain at the top of the wait list until you have returned one of your titles.  RBdigital will automatically check the next available copy out to you.
  • OverDrive: if you do not return a book before the four-day deadline is up, OverDrive will cancel your hold and offer the book to the next person in the hold queue.  OverDrive only offers automatic hold checkout once - if your Loans shelf is full, you will need to return a book, go to your Holds shelf and check the available hold out manually.

 

Not sure which OverDrive hold you missed?  If you are a Libby app user, your hold history is visible in the "Activity" tab on your Shelf.  You can find more information about Libby here.

 

Need additional assistance?  Please contact us!

 

Last Updated: Oct 09, 2018     Views: 10

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