Why did my eBook/eAudiobook expire today when it said I had "one day left"?
Last Updated: Jan 26, 2017     Views: 17

Why did my eBook/eAudiobook expire today when it said I had "one day left"?

We've had the same experience!  Turns out OverDrive counts the 21-day checkout period as 21 x 24 hours (or 504 hours from the moment it's checked out).  Sometimes the "one day left" really means "expiring today," which can be confusing.  However, if you believe you didn't get your full time, please let us know, and we will contact OverDrive to investigate what might have happened.

If a book has already been checked out to the next person, we cannot override that and check it back out to you.  However, we can put you back on the hold list for it if you provide us with your library card number and PIN.  

Last Updated: Jan 26, 2017     Views: 17

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