What's my card number?
Last Updated: Jan 20, 2017     Views: 62

What's my card number?

FVRL staff can provide your forgotten card number in person when you show valid photo ID.  FVRL staff can also tell you your forgotten card number online or over the phone if you provide your full name, birthdate or PIN, and verify your address and phone number.

Cards which haven't been used in more than three years are automatically deleted from the system (unless the card holder owes money on the account), at which point you would need to fill out a new application and show valid photo ID in order to receive a new card or reactivate an old one.

Note: if you have lost your card somewhere where someone else might find it, let us know right away so we can put your card in "Lost" status and prevent unauthorized use.  Then visit a branch with valid photo ID as soon as possible to replace your card and reactivate your account.

Last Updated: Jan 20, 2017     Views: 62

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